Please note that all such forms and policies should be reviewed by your legal counsel for compliance with applicable law, and should be modified to suit your organizations culture, industry, and practices. The company assesses mentoring effectiveness by tracking return on investment and monitors ENG members career progress through an innovative employee network commitment survey. var _ctct_m = "20dc9acbbb159cf7b9499c45d801ca78"; This field is for validation purposes and should be left unchanged. Founded in 1962, Catalyst drives change with preeminent thought leadership, actionable solutions and a galvanized community of multinational corporations to accelerate and advance women into leadershipbecause progress for women is progress for everyone. Can more women in energy be the answer to these problems? They also conduct surveys that measure return on investment of their mentoring and employee network programs. The Balance Scorecard of each company varies based on the nature, size of the firm and industry it operates in. The diversity part is hardline numbers: hires, promotions, etc. Were not just telling the organization what happened. Read workplace diversity, equity and inclusion pieces by Sodexo leaders and check out our Racial Equity and Social Justice Toolkit. At Georgia Power in Atlanta, diversity and inclusion initiatives include a long-term management and organizational culture change process designed to expand management skills and accountability and to build trust around leading diverse work teams so everyone feels valued, respected and productive, and that includes white men, according to Frank McCloskey, vice president of diversity for Georgia Power. By the time we report everything out, its all history. Find the latest news and members-only resources that can help employers navigate in an uncertain economy. Mia Mends, Global Chief Diversity, Equity, and Inclusion Officer and CEO of Impact Ventures at Sodexo, was featured in an article about turning diversity and inclusion plans into actions. percentages for the workfor ce, management and t op executives. We were clear that metrics as a core competency was going to be the foundation driving inclusion and better transparency, she says. At Sodexo, our bonus-eligible employees have part of their bonus tied specifically to completing diversity, equity and inclusion training and activities. 50), and General Motors, one of DiversityIncs 25 Noteworthy Companies. diversity; sodexo . Balanced Scorecard Analysis, case solution, Balanced Scorecard Solution. var currentUrl = window.location.href.toLowerCase(); Weve never been particularly successful attracting and retaining women in energy. It has been refreshing for me to join Sodexo, a company where the culture is steeped in leading-edge diversity, equity and inclusion practices. During that same time period, the number of women on the executive committee increased from three (18.8 percent) to five (20 percent). Please enable scripts and reload this page. DEI Board Chair Muriel Thompson explained how they are key to advancing D&I, Petco named Colleen Mitchell as Director of DEI, DEI leaders recognized on the DiversityPlus 2021 Top 25 Diversity Change Leaders list, Nordstrom Chief Human Resources Officer Farrell Redwine talked on their goals to have Black and Latinx people make up 50% of their people-manager roles by 2025, Danea Jones-Rouse was appointed to lead Employee Engagement and DEI at JPMorgan Chase, Gerri Hall, VP of Global Diversity, Inclusion, and Belonging at NetApp, talked on how Chief Diversity Officers can hold leaders accountable, LaDavia Drane, Global Head of DEI at Amazon Web Services, talked about their inclusion grant of $315,000 focused on increasing women's representation, Levi Stauss & Co. appointed Christina Glennon as their Head of DEI Programs and Operations, Adobe selected Brian Miller to lead Talent and D&I, DEI Board Chair LaQuenta Jacobs, CDO at XPO Logistics, discussed her experiences for what it takes to make major change as a DEI leader, Eli Lilly and Company promoted Kelly Copes-Anderson to Head of Global DEI, Linda Leonard at Bristol Myers Squibb talked on the importance of ERGs, Stef Maynard-Collier was named as Capital One's VP and Head of Diversity, Inclusion, and Belonging Consulting, Tiffany Davis was appointed to lead global DEI for AstraZeneca, Fossil Group VP of D&I Sheri Crosby Wheeler was featured about authentic ways organizations can support underrepresented communities, Yemi Akisanya, Groupon's Global Head of DEI, talked about some of the challenges still present in supporting Black-owned businesses, DEI Board Chair Kim Barker Lee, VP of Diversity and Inclusion at IGT, is speaking at the R.I.S.E. 2 in the DiversityInc Top 50), Monsanto (No. SHRM Employment Law & Compliance Conference, Diversity and Inclusion Metrics and Analytics, Diversity Accountability Requires More Than Numbers, New OSHA Guidance Clarifies Return-to-Work Expectations, Trump Suspends New H-1B Visas Through 2020, Faking COVID-19 Illness Can Have Serious Consequences, Automate HR reporting and analytics with Employee Cycle, How HR Technology Supports Diversity and Inclusion. Anand and Landel worked with several executives to develop and implement systems that were conducive to a diversity strategy. Terms of use Privacy & cookies. Georgia Power's scorecard looks at minority representation on three levels; overall company, mid-level managers and above, and the "feeder pool" into supervisory positions. Sodexo also prioritizes training and education, which includes numerous learning labs, workshops, and events throughout the country. Frankly, you dont even have to be a manager to make a difference in your company. Please confirm that you want to proceed with deleting bookmark. According to by Robert S. Kaplan and David P. Norton , 85 percent of executive teams spent less than one hour per month discussing strategy, with 50 percent reporting that they spent virtually no time on strategy discussions. Lack of review structure often Balance Scorecards are made by consultant and lacks a clear organization wide review structure. A recession followed, worsening the employment outlook for Black workers. $("span.current-site").html("SHRM MENA "); I first want to understand, from more of a strategic and business-oriented view, what are your key business objectives? For greater details connect with us. Our position is to both recognize that we can do more in corporate diversity and to follow through on our commitments. Top management is involved in and. Meeting product introduction goals Sodexo is making inroads tracking people in those groups as well as veterans, and in assessing factors impacting employees by age groups. Data on new hires are reviewed quarterly. Broadly there are four main components / features of Balance Scorecard. 9, Issue 4, pp. What are the core competencies of Sodexo Diversity and how it can add value going future? Sodexo is proud of the work we've done to date in diversity management and fostering an equitable and inclusive corporate culture, but there is still more work to do. At EMBA PRO, we believe that Balanced Scorecard approach is highly efficient strategic tool to formulate a cohesive strategy. Bye admits that his initial response can be rather disarming: I have no clue, he often says. Sodexo ranks second in France and sixth on the list of 668 European companies in the European Women on Boards Gender Diversity Index Report 2021. Companies generally fail at implementing a strategy or managing operations because they lack an overarching management system to integrate and align these vital processes. Womens share of positions in the executive pipeline increased from 23 percent to 33 percent, with racially/ethnically diverse womens share increasing from 6 percent to 9 percent. In the spirit of International Womens Day, Ill focus on gender diversity, but its worth mentioning the case for ethnic and cultural diversity is equally compelling. diversity; sodexo . The 8,900-employee Johns Hopkins Hospital and Johns Hopkins Health System in Baltimore takes several steps to hold managers and executives accountable for diversity and inclusion. Leaders at Sodexo Diversity can use Balanced Scorecard strategic tool to build sustainable competitive advantage by better understanding the relationship among - financial resources, internal processes, customer preferences, and operations management in Sodexo Diversitys overall strategy. If youre driving meaningful change on complicated issues, weve got a board seat for you. We embed the accountability for diversity into many things and we find that it is most effective if it shows up in multiple places and in different ways throughout the corporation, said Wiley-Little, who added that accountability for diversity sits on everyones desk.. Balanced Scorecard strategic analysis can help Sodexo Diversity managers in understanding the relationship between activites and take the systems approach rather than the local optimization approach. A scorecard is a report that displays Key Performance Indicators (KPIs) with performance targets. Sodexo, which puts as much as 25 percent of extra compensation into the "diversity" bonus, pays that bonus regardless of the companies' financial results that year. . Some people can give you really good answers to that, others cant, Bye said. Members can get help with HR questions via phone, chat or email. Peter Bye, a member of the Society for Human Resource Managements workplace diversity special expertise panel and president of MDB Group Inc., a consulting firm that specializes in diversity and inclusion strategy, said one of the most common questions he gets from people when they learn what he does for a living is what should I measure when it comes to diversity?. Sodexo is committed to supporting diversity and inclusion and safety, while upholding the highest standards of corporate responsibility and ethical business conduct. This is the Holy Grail. , Ever since Kevin Hourican took over as President and CEO of Sysco in 2020, the company has seen a lot of positive change when it comes to workplace fairness. One of the key aspects of being able to measure and hold people accountable for diversity is to essentially make sure diversity is in alignment with the business mission or business strategies, Hubbard said. 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If so, you belong in this family. Sodexo's focus on diversity and inclusion has earned recognition on Diversity Best Practice's inaugural Inclusion Index. Finally, it uses three work environment surveys to benchmark management and culture change initiatives; an internal employee survey, Fortune's Great Place To Work Trust Index and DiversityInc annual surveys. Find out why and how your organization canbecome one. These four perspectives / components of Balance Scorecard are . And that was it. Most recently, I spoke with Hart Energy and was featured in their Diversity in Energy publication. Sodexo, based in Gaithersburg, Md., recently ranked sixth on DiversityIncs list of top 50 Companies for Diversity. $(document).ready(function () { But the president and senior leadership of Johns Hopkins are very involved and committed and want to make this happen.. I get asked to speak a lot on this topic. Sodexo is proud of the work weve done to date in diversity management and fostering an equitable and inclusive corporate culture, but there is still more work to do. Kotler & Armstrong (2017) "Principles of Marketing Management Management", Published by Pearson Publications. We need to challenge each other. The inclusion part still has a quantitative feel to it.. committed to managing diversity. The Balanced Scorecard approach was first proposed by Robert S. Kaplan and David P. Norton in their January February 1992, Harvard Business Review article titled The Balanced ScorecardMeasures that Drive Performance. Please log in as a SHRM member. Privacy & cookies. Since 2009, Sodexo completed the CDP annual request for information. diversity strategy. Introduction to Balanced Scorecard Analysis. A dashboard shows scorecard information with other related items, such as reports, charts and grids. These programs are delivered through multiple channels, including eight employee network groups (ENGs) for diverse employees including women, African-Americans, and former military personnel. I could have started an EBRG. David A. Thomas, Stephanie J. Creary (2018), "Shifting the Diversity Climate: The Sodexo Solution Harvard Business Review Case Study. Thomas J. Wilson, Allstates chairman, president and CEO, receives yearly data on workforce diversity components for each of his direct reports from demographics, promotion rates and opportunity, retention and turnover for their area of business which has implications on their overall performance and those of their leaders, Wiley-Little noted. Companies are increasingly using metrics or "diversity scorecards" to measure progress in hiring, promoting and retaining women and minority employees. Your session has expired. I was a little bit concerned that we were just measuring executive representation and not everything that was impactful [to the senior management], he says. Of the companys estimated 9,000 employees, 27 percent are minorities and 23 percent females; of its 30 officers, 20 percent are minorities and 24 percent are females. Not an employee of a Supporter? After all, McCloskey said, it doesn't matter what best list your company is on. However, more work still needed to be done to engage employees around the world in the company's diversity initiatives. Companies need to start holding leaders accountable for progress on diversity, and we all know that what gets measured gets done. Employee satisfaction and retention, or the opposite (turnover rate) Revenue and/or value added per employee Before we share their best practices, lets clear up terminology confusion at many companieswhats a diversity scorecard and whats a diversity dashboard? And that was it. Break-even time realized. Diversity scorecards used to be all about representation. But they need to in order to become the most effective.. They have a detailed scorecard process for leaders. 49-61. This is demonstrated in the "DiversityInc Top 50 Companies for Diversity," making the number two spot on the list in 2012. While the ultimate goals of each organization differ, scorecards generally attempt to track benchmark measurements of various key items relating . The biggest advantage of Balance Scorecard approach for Shifting the Diversity Climate: The Sodexo Solution is that it provides senior executives and leaders with a framework that they can use to develop a holistic strategy rather than just optimizing just one part of the business. EMBA PRO immersive learning methodology from case study discussions to simulations tools help MBA and EMBA professionals to - gain new insight, deepen their knowledge of the Organizational Development field. Information availability relative to need. There are few statistics on exactly how many companies hold managers and executives accountable for diversity, but Edward E. Hubbard, a Petaluma, Calif.-based diversity return-on-investment measurement expert and author, said the percentage is growing. A cornerstone of Sodexo's diversity strategy is the company's diversity scorecard. Sodexo obtains the best score in the "Restaurants and Leisure Facilities" sector, with a score of 75 out of 100 (up 2 points compared to 2020), assessing the sustainability of the company. 3 min read. Sodexo is a constituent of the FTSE4Good Index following the June 2020 review. Keep raising the bar. - How do customers perceive Sodexo Diversity? In this session, Dr. Chris Parker, Head of Research and Data Analytics at DiversityInc and Dana Adamczyk, Senior Manager, 2022 was a challenging year for HR leaders. Sodexo ranked #2 for gender balance within its governing bodies among 2021 French publicly listed companies. GAITHERSBURG, Md., July 14, 2022 (GLOBE NEWSWIRE) -- Sodexo, a global food services and facilities management leader, has been awarded an "A" by . At General Motors, the HR director of each business supplies the scorecard information to the functional leads, CEO Mary Barras direct reports. Does Diversity Training Work the Way Its Supposed To. Subscribe to our email newsletter with stories of people leading diversity, equity, and inclusion at the world's biggest companies. Please purchase a SHRM membership before saving bookmarks. Ultimate success will be determined by that one-on-one relationship between an employee and their manager., Growing Accountability at Major Health System. Balanced Scorecard is a resource focused strategic analysis tool. CEO, Sodexo Energy & Resources, North America & Head of Global Energy Strategic Accounts. Some of the Internal Processes metrics that can be used in Balanced Scorecard approach are - Are you leading diversity, equity, and inclusion at a big company? Sodexo's Global Diversity and Inclusion StrategySodexo global diversity and inclusion strategy is focused on five key areas: Gender Equality "SoTogether"- gender equality advisory board Opportunities for Individuals with Disabilities Representation of Different Origins and Cultures Over 130 different nationalities represented in workforce $('.container-footer').first().hide(); Of all of Monsantos human-capital dashboards, the diversity dashboard is among the top three accessed, Harper says. Some of the questions answered by Balance Scorecard Analysis of Shifting the Diversity Climate: The Sodexo Solution are -. In addition, in 2010, engagement scores for women were at 71 percent, up 10 percent from 2006 and considered above the Aon Hewitt threshold for best in class.. Sodexo star ted its div ersity scorecard in 2002, after settling a racial-discrimination lawsuit and beginning t o Virtual & Washington, DC | February 26-28, 2023. In 2022, Sodexo has been placed in the top 1% of companies. - What is important for Sodexo Diversity shareholders? Todays successful scorecards and dashboards, like todays diversity-management initiatives, link directly to business strategies and include more relevant variables, such as supplier diversity, engagement, retention, talent development and contributions to market growth. I am now rarely the only woman in the room. temp_style.textContent = '.ms-rtestate-field > p:first-child.is-empty.d-none, .ms-rtestate-field > .fltter .is-empty.d-none, .ZWSC-cleaned.is-empty.d-none {display:block !important;}'; The hospital measures demographics of new hires and attrition of existing employees and its goal is to use data from its diversity climate survey to help enhance diversity accountability. 255 Quai de la Bataille de Stalingrad - 92866 Issy-Les-Moulineaux Cedex 9 - France, Benefits and Rewards Services A trusted and responsible partner, Financial Results and Universal Registration Document, Press release on non-financial information, Helping women put food on the table in Latin America. Intentional innovation to support the military, Environmental Services and Infection Prevention, Convenience, Office Coffee, and Micro Markets, Engage Employees with Satisfying Food Services, Sodexos Actions to Mitigate Impacts of Coronavirus, leading-edge diversity, equity and inclusion practices. The initiative focuses on Sodexo's more than 15,000 salaried employees working at 6,000 client sites and offices throughout the United States. Do the firm require to make either small tweaks or big changes in the internal processes to build of maintain sustainable competitive advantage. The aforementioned problems are complex and not easily solved. We have confidential conversations you cant have anywhere else. HARVARD BUSINESS SCHOOL CASE STUDY Shifting the - Sodexo. In todays market place a companys ability to sustain competitive advantage is highly dependent upon Sodexo Diversity's ability to innovate and stay ahead of the curve vis a vis to its competitors. Employee retraining cycle time By 2010, Sodexo, North America was continuing to gain traction on its diversity strategy, and a global diversity initiative for the group was underway. Sodexo Global Chief DEI Officer Mia Mends talked about the importance of using diversity scorecards to drive D&I plans Mia Mends, Global Chief Diversity, Equity, and Inclusion Officer and CEO of Impact Ventures at Sodexo, was featured in an article about turning diversity and inclusion plans into actions. Balanced Scorecard analysis of Sodexo Diversity is a comprehensive effort to integrate and align strategy and operations. Email, phone, or Skype. } We have certainly learned over time that you can have too many measures, said Wiley-Little of Allstate. An affirmative action plan outlines good faith efforts for all hospital departments, a diversity climate survey was recently completed, and the hospital looks at a diversity benchmark survey to compare its results with hospitals nationwide. $("span.current-site").html("SHRM China "); Return policy Questions range from whether people are treated with dignity and respect and if individuals are allowed to advance regardless of race or gender in that managers unit. With a strategic focus on the business case and how diversity can drive employee engagement and business development, Sodexos diversity efforts have developed from a compliance framework to a strategic business imperative embedded in the fabric of the culture. Pamela Babcock is a freelance writer based in the New York City area. This recognition demonstrates key progress on our carbon strategy. EN. - Are we innovative and ready for the future? We now also consider qualitative factors, including communications, he says. M. E. Porter, Competitive Strategy(New York: Free Press, 1980) Allstate Insurance Co. in Northbrook, Ill. looks at diversity as it relates to talent, reputation and markets. Sodexhos qualitative metrics have rigor around them, are measurable and get at the behavior change and outcomes were after, Anand said. The energy industry is facing unprecedented times. Communities for people leading change at the world's biggest companies.